Course curriculum

  • 1.

    Welcome!

    • Introduction Letter

    • Course Syllabus

    • Overview

    • Course Survey
  • 2.

    Lesson 1: Understand Your Customer

    • Understand your Customer
  • 3.

    Lesson 2: Identify & Monetize Value

    • Identify and Monetize Value
  • 4.

    Lesson 3: SMART Objective

    • SMART Objective
  • 5.

    Lesson 4: Persuasive Selling Model

    • Persuasive Selling Model
  • 6.

    Lesson 5: Communication

    • Communication
  • 7.

    Lesson 6: Objection Handling

    • Objection Handling
  • 8.

    Summary

    • Refresher Guide